Return & Privacy Policies

Who we are

Our website address is: https://peasinapoddesigns.com.

Return Policy

Peas In a Pod Designs strives to create special pieces for each of our customers. It is our goal to ensure that you are completely satisfied with your order. Due to the nature of most of our products being one of a kind, custom designed, or personalized many items cannot be returned unless they are defective or damaged in shipping. Before you place your order please verify that you are selecting the correct item, the customization request and any other that any other detail meets your needs. No return or exchange will be available for user or customer error.

If an item is defective or damaged, we will make it right. If you receive your product defective or damaged, please let us know within seven (7) days of receiving your order so we can replace it for you. Return shipping on damaged or defective items is on us. When filing a claim for said item, you must send us a photo of the item(s) and of the damage and/or defect, as well as a photo of the damaged packaging, if applicable. Damaged packaging will be matched against photos from UPS, USPS, FedEx, etc., in order to determine fault or whether the item was not damaged or defective item will be accepted as a return. In order to return your item, please email Jayme@peasinapoddesigns.com

Standard Returns

If an item is not custom, is not one-of-a-kind, is not personalized, it may be returned to us with in fourteen (14) days of delivery according to the carriers delivery date. It must be received back to us in new condition. In order to return your item, please email Jayme@peasinapoddesigns.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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